TERMS OF WEBSITE USE 
This Terms of Website Use (together with the documents referred to in it) tells you the terms on which you may make use of our website etrevous.com and app (together the Website), whether as a guest or a registered user as a consumer. Use of our site includes accessing, browsing, or registering to use our Website.
The relationship between EV and third-party Partners on the Website are governed by the EV & Partners Terms of Business. If you are not yet a Partner but would like to apply to become a Partner, please see here.
Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.
By using our Website, you confirm that you accept these Terms of Website Use and that you agree to comply with them.
If you do not agree to these Terms of Website Use, you must not use our Website.
These Terms refer to the following additional terms, which also apply to your use of our site:
Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.
Our Cookies Policy, which sets out how we use cookies.
Our Booking Terms and Conditions, which sets out the terms on which you may book services with our Partners (third party providers) through the Website.
1. INFORMATION ABOUT US
www.etrevous.com is a site operated by EV Online Limited t/a Être Vous (‘EV’, ‘we’, ‘us’, ‘our’). We are registered in England and Wales under company number 11493043 and have our registered office at 6th Floor 25 Farringdon Street, London, United Kingdom, EC4A 4AB. Our VAT number is 309266596.
EV is an innovative platform that offers practitioners a high-profile shop window for their business and never switches off, meaning you accrue bookings 24/7. EV makes aesthetic procedures and products mainstream and more accessible to consumers, allowing them to search and book practitioners for virtual and in-clinic consultations.
‘You’ or ‘your’ means you as a user of the Website.
2. CHANGES TO THESE TERMS
We may revise these Terms of Website Use at any time by amending this page.
Please check this page from time to time to take notice of any changes we made, as they are binding on you.
3. CHANGES TO OUR SITE
We may update our site from time to time and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
4. ACCESSING OUR SITE
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
Our site is directed to adults residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations. The site is directed for private and domestic use.
The images on our site are for illustrative purposes only.
You are responsible for making all arrangements necessary for you to have access to our site.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Terms of Website Use and other applicable terms and conditions, and that they comply with them.
5. YOUR ACCOUNT AND PASSWORD
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. Each time you enter the Website, you will be sent a second verification code to your registered email address[1] for additional security when using the Website.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us.
You must be 18 or over to open an account and book appointments. If you are under 18 and would like to book an appointment with a Partner, please contact EV Online directly at hello@etrevous.com.
6. INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
7. NO RELIANCE ON INFORMATION
The content on our site is provided for scheduling and general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date. We make no claim as to the accuracy of any of the articles published on the Website, and are not liable for any reliance on the information held within such articles.
We make no claim as to the expertise, quality of work, price information or other content relating to our Partners. We do not endorse or recommend any person, clinic or treatment listed on the Website.
8. LIMITATION OF OUR LIABILITY
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
Use of, or inability to use, our site; or
Use of, or reliance on, any content displayed on our site.
In relation to consumers who book consultations or treatments on the Website, please note that we only provide our site to you for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
In relation to our Partners who are using the Website for business usage, our total liability to you in respect of all other losses arising under or in connection with the Website, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed £100.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any Website linked to it.
We assume no responsibility for the content of Websites linked on our site. Such links should not be interpreted as endorsement by us of those linked Websites. We will not be liable for any loss or damage that may arise from your use of them.
Except as expressly stated here, in our Booking Terms and Conditions or EV & Partners Terms of Business or elsewhere, we do not give any representation, warranties or undertakings in relation to the patients or the Partners. Any representation, condition or warranty which might be implied or incorporated into these terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for the accuracy of any information submitted by patients or Partners.
9. ACCEPTABLE USES
You may use our site only for lawful purposes. You may not use our site:
In any way that breaches any applicable local, national or international law or regulation;
In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
For the purpose of harming or attempting to harm minors or adults in any way;
To bully, insult, intimidate or humiliate any person;
To send, knowingly receive, upload, download, use or re-use any material which does not comply with these Terms of Website use, our Booking Terms and Conditions, or EV & Partners Terms of Business;
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You agree not to reproduce, duplicate, copy or re-sell any part of our site in contravention of these Terms of Website Use.
You agree not to access without authority, interfere with, damage or disrupt, any part of our site; any equipment or network on which our site is stored; any software used in the provision of our site; or any equipment or network or software owned or used by any third party.
10. VIRUSES
We do not guarantee that our site will be secure or free from bugs or viruses
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, robots, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
11. USER GENERATED CONTENT
We may from time to time provide interactive services on our site, including, without limitation:
  • Feedback opportunities;
  • Chat rooms;
  • Bulletin boards.

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them. We reiterate, our Website is directed towards adults 18 or over, and is not intended for or to be used by minors.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site or to leave a review, you must comply with the content standards set out clause 13 below.
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our site under this clause (i.e. interactive services) will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties.
You grant us a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the Website and promotion of the site and services, and across different media.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our content standards below.
You are solely responsible for securing and backing up your content.
Information you upload in relation to making a booking will be treated as set out in our Privacy Policy.
12. PARTNER GENERATED CONTENT
Where Partners input information into the Website, they represent and warrant that the information that they provide, include professional qualifications and capabilities is accurate, complete, truthful, up-to-date and complies with clause 13 below. The Partner warrants that the information provided reflects their true capabilities and qualifications. The Partner also warrant that they have the requisite insurance in place to perform their listed treatments.
13. CONTENT STANDARD
These content standards apply to any and all material which you contribute to our site including information uploaded in relation to a booking and to any interactive services associated with it (Contribution).
The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.
We will determine, in its discretion, whether a Contribution breaches the Content Standards.
A Contribution must:
  • Be accurate (where it states facts).
  • Be genuinely held (where it states opinions).
  • Comply with the law applicable in England and Wales and in any country from which it is posted.
A Contribution must not:
  • Be defamatory of any person.
  • Be obscene, offensive, hateful or inflammatory.
  • Bully, insult, intimidate or humiliate.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trademark of any other person.
  • Be likely to deceive any person.
  • Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be in contempt of court.
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Impersonate any person or misrepresent your identity or affiliation with any person.
  • Give the impression that the Contribution emanates from us, if this is not the case.
  • Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
  • Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
  • Contain any advertising or promote any services or web links to other sites.
When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.
Failure to comply with this acceptable use policy constitutes a material breach of these Terms of Website Use and may result in our taking all or any of the following actions:
  • Immediate, temporary or permanent withdrawal of your right to use our site.
  • Immediate, temporary or permanent removal of any Contribution uploaded by you to our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.
We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.
14. LINKING TO OUR SITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any Website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
The Website in which you are linking must comply in all respects with the content standards set out in these terms of use.
If you wish to make any use of content on our site other than that set out above, please contact us.
15. THIRD PARTY LINKS AND RESOURCES IN OUR SITE
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.
Communication, engagement and actions taken through external social media platforms that this Website and the Company participate are done on the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This Website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
We have no control over the contents of those sites or resources.
16. INFORMATION ABOUT OUR PRIVACY POLICY AND USE OF COOKIES
Please see our Privacy Policy.
Please see our Cookies Policy.
17. APPLICABLE LAW
These Terms of Website Use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England will have non-exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
18. TRADE MARKS
          Trademark number UK00003369673
ÊTRE VOUS                         Trademark number UK00003368930
We expressly reserve all rights in our trademarks, logo marks and in https://etrevous.com domain name and all related domains and subdomains, and the names / trading names ‘Etre Vous’, ‘Être Vous, ‘EV Online Limited’.
19. CONTACT
Questions, comments and requests regarding this Terms of Use are welcomed and should be addressed to:
Email: hello@etrevous.com
Thank you for visiting our site.
Updated October 2019